Terms and Conditions

Status: September 21, 2026

1. Scope and Contracting Party

These General Terms and Conditions apply to orders placed via the DEFINED MOTION online shop.

The contracting party is:

Jannis Kilikowski
trading as DEFINED MOTION
Am Damm 1
24983 Handewitt
Germany

Email: contact.definedmotion@gmail.com
Phone: +49 15679 819303

Our sales offer is aimed at customers in Germany, the Member States of the European Union that we supply, and the United States of America. Which countries are currently supplied can be found in the country selection and the checkout of the online shop.

We offer digital products exclusively. There is no shipment of physical goods or data carriers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Deviating terms and conditions of the customer only apply if we have expressly agreed to their inclusion. Individual agreements take precedence.

2. Customer Information and Customer Account

Orders can be placed with or without a customer account, depending on the functions available in the shop.

The information required for the order must be complete and correct. In particular, an accessible email address must be provided, as order confirmations, download links, and other information regarding fulfillment will be sent electronically.

Access data, files, and personal download links must be protected from access by unauthorized persons. DEFINED MOTION must be informed immediately if there are signs of unauthorized use.

Minors may only order within the scope of their legal capacity. If necessary, the consent of their legal representatives must be obtained.

3. Products and Scope of Services

We offer digital content, in particular:

  • PDF training plans;

  • Nutrition guides;

  • Fitness and information guides;

  • digital product packages and bundles.

The content, scope, language, file format, and technical requirements are set out in the respective product description.

German and English versions may be offered as separate products or product variants. The purchase only covers the selected language version, unless multiple language versions are expressly mentioned in the product description.

Product images, device illustrations, and mock-ups are for illustrative purposes only. The smartphones, tablets, exercise equipment, food, or other physical objects depicted are not part of the purchase.

4. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer but rather an invitation to place an order.

The customer can initially add products to the shopping cart and check and correct their entries before completing the order.

By clicking the final order button, which clearly indicates the obligation to pay, the customer submits a binding offer to conclude a contract.

The automatically sent receipt confirmation merely acknowledges the receipt of the order. It represents an acceptance of the contract only if this is expressly stated.

DEFINED MOTION may accept the order within five days by:

  • an express order confirmation;

  • making the ordered digital content available;

  • a request for payment or the collection of the purchase price.

The contract is concluded with the occurrence of the first of these events. If no acceptance occurs within the specified period, the customer is no longer bound by their order. Any amounts already collected will be refunded immediately via the original payment method used.

5. Contract Language and Contract Documentation

The contract languages are German and English. The language version used at the time of the conclusion of the contract is authoritative.

Order data is stored within the limits of legal and technical possibilities. The order confirmation and the relevant contract information will be provided to the customer on a durable medium, in particular by email.

The customer should save the order confirmation and the contract documents applicable at the time of the order.

6. Prices, Currencies, and Taxes

The prices displayed in the respective market at the time of the order and the currency shown in the checkout apply.

For customers within the European Union, the legally required total prices including any applicable VAT and other price components are displayed. To the extent that no VAT is charged due to a statutory tax exemption, it will not be shown separately.

For customers in the United States, prices may be displayed in US Dollars. Applicable sales taxes or similar levies will be calculated and displayed in the checkout based on the delivery or billing address, if required and technically provided for.

Exchange rates or prices may vary depending on the selected market. The total amount displayed in the checkout before the order is completed is always authoritative.

There are no shipping costs for digital products. The customer bears the costs of internet access, data consumption, or required terminal devices themselves.

7. Payment

Available payment methods are displayed at checkout. Their availability may depend on the country, currency, device used, and the conditions of the payment provider.

Unless otherwise agreed, the purchase price is due upon conclusion of the contract.

Payment processing is handled via Shopify Payments or the payment service provider selected at checkout. The terms of the respective payment provider may apply additionally to individual payment methods.

8. Provision and Technical Requirements

Digital content is provided electronically, in particular via:

  • a personal download link;

  • a download page;

  • the email address used for the purchase.

Fileflare may be used for technical provision.

Unless otherwise stated in the product description, provision occurs after the conclusion of the contract and successful payment.

For consumers within the European Union, provision before the expiry of the legal withdrawal period occurs only if the required express consent and acknowledgement have been effectively given. Without this consent, provision may be withheld until the expiry of the withdrawal period.

Access requires an internet connection, a suitable device, and software compatible with the respective file format. PDF files require a PDF-compatible viewing program.

Customers should save provided files on their own device. This recommendation does not limit any legal or contractual claims.

If a download link does not work or a file cannot be opened, DEFINED MOTION can be contacted at contact.definedmotion@gmail.com.

Time or quantity download restrictions only apply if they were expressly stated before the conclusion of the contract. Legal claims for proper provision remain unaffected.

9. UNLIMITED All-Inclusive Package

The UNLIMITED all-inclusive package includes the digital content listed in the respective product description as well as the inclusion of future digital plans from DEFINED MOTION promised therein.

The purchase price is paid once. This is not a subscription, and no automatic recurring payments are incurred.

Future digital plans covered by the service promise will be made available after their release at no additional cost. A new purchase of these included plans is not required.

The customer is responsible for notifying us of any changes to the email address used for provision, as far as this is necessary for identification and further provision.

A specific number or a specific publication date for future plans is only owed if this has been expressly agreed. The obligation to include plans that are actually released and covered by the package promise remains in effect.

Subsequent changes to the offer or these General Terms and Conditions do not retroactively limit the scope of services agreed upon at the time of purchase.

10. Usage Rights

After full payment, the customer receives a simple, non-exclusive, non-transferable right of use for their own private purposes.

The customer may use the purchased content:

  • save it on their own devices;

  • use it for personal use;

  • print it out for personal use.

Unless otherwise agreed, it is in particular not permitted to:

  • share files or personal download links with third parties;

  • make content publicly accessible or upload it to platforms;

  • resell, sublicense, or commercially distribute content;

  • distribute copies outside of the granted right of use;

  • inadmissibly remove protection, copyright, or source notices;

  • offer content in whole or in significant parts as their own products.

Use by trainers, coaches, or companies for distribution to clients requires a separate agreement. A purchase by an entrepreneur does not automatically extend the right of use.

Mandatory statutory usage rights remain unaffected.

11. Notes on Training, Nutrition, and Health

The offered training and nutrition guides provide general information. They do not replace individual medical, therapeutic, or nutritional examinations, diagnoses, or treatments.

Unless expressly agreed, the purchase does not include personal training support, nutritional counseling, or individual adaptation to health conditions.

Persons with complaints, injuries, illnesses, allergies, intolerances, pregnancy, or other health peculiarities should seek appropriate medical or professional advice before implementation.

Exercises and nutritional recommendations must be adapted to personal requirements. The performance of exercises and the selection of food are at the user's own responsibility.

DEFINED MOTION does not guarantee any specific physical changes, weight changes, performance improvements, or other individual results. Contractually promised product features, mandatory consumer rights, and statutory liability claims remain unaffected.

12. Right of Withdrawal for EU Consumers

Consumers within the European Union are generally entitled to a statutory right of withdrawal. The details are set out in the separate cancellation policy, including the statutory model withdrawal form.

For paid digital content not provided on a physical medium, the right of withdrawal expires before the end of the withdrawal period only if all statutory requirements are met. This includes in particular that:

  • the consumer has expressly consented to the commencement of contract performance before the expiry of the withdrawal period;

  • the consumer has confirmed that they lose their right of withdrawal with the commencement of contract performance;

  • DEFINED MOTION has commenced contract performance;

  • a contract confirmation including the consent and confirmation of knowledge has been provided on a durable medium.

A pre-selected checkbox or the mere inclusion of a provision in these terms and conditions is not sufficient for this purpose.

Statutory rights due to non-provision or defective digital content remain in effect.

13. Refunds for Customers Outside the EU

For customers outside the European Union, any voluntary refund claim is subject to the separate "Refund Policy".

This provision does not exclude mandatory consumer rights that apply under the law of the state or country in which the customer has their habitual residence.

Claims due to a non-provided, damaged, incomplete, or non-conforming file remain unaffected in accordance with applicable law.

14. Warranty Rights and Updates

Statutory warranty rights apply.

For consumer contracts within the European Union, the statutory provisions on digital products apply in particular. If the statutory requirements are met, customers may in particular demand supplementary performance, price reduction, contract termination, or damages.

DEFINED MOTION provides legally required updates and informs about them, provided there is a corresponding obligation.

For customers in the United States, mandatory statutory warranty and consumer rights of the respectively applicable law remain unaffected.

Additional guarantees only exist if they have been expressly declared as such.

15. Liability

DEFINED MOTION is liable without limitation:

  • in the event of intent and gross negligence;

  • for culpable damages to life, body, or health;

  • in the event of fraudulent concealment of a defect;

  • to the extent of an expressly assumed guarantee;

  • according to mandatory statutory liability provisions.

In the event of a slightly negligent breach of a material contractual obligation, liability is limited to the damage typical for the contract and foreseeable at the time of the conclusion of the contract.

Material contractual obligations are obligations whose fulfillment enables the proper performance of the contract and on whose compliance the customer may regularly rely.

Otherwise, liability for slight negligence is excluded, as far as legally permissible.

These regulations apply accordingly to the legal representatives and vicarious agents of DEFINED MOTION. Mandatory consumer rights and liability provisions of the applicable law remain unaffected.

16. Promotional Vouchers and Sales Promotions

For free promotional vouchers, the conditions communicated at the time of their issuance apply, in particular regarding:

  • validity period;

  • minimum order value;

  • product or market limitations;

  • combinability with other offers.

Promotional vouchers are not paid out in cash. In the event of an effective contract termination or withdrawal, generally only the actual amount paid is refunded in accordance with statutory requirements.

Previous or crossed-out comparison prices and time-limited promotions are displayed in accordance with the applicable legal requirements.

These provisions do not apply to gift vouchers purchased for a fee.

17. Customer Reviews and Submitted Content

Where review functions are offered, customers may submit their own reviews and content. These must not violate legal provisions or the rights of third parties.

By submitting for publication, DEFINED MOTION receives a simple right of use, insofar as this is necessary for the display of the review in the online shop.

Any further use of customer images or videos for advertising purposes only occurs if there is sufficient authorization for this.

Illegal, manipulated, or irrelevant content may be removed. Factual negative reviews will not be removed solely because of their negative statement.

The processing of personal data is governed by the privacy policy.

18. Technical Service Providers and Data Protection

The online shop is operated via Shopify. Additional service providers may be used for payment processing, digital provision, and other shop functions.

DEFINED MOTION remains the contracting party for the ordered products.

Information regarding the processing of personal data, recipients, international data transfers, and data protection rights can be found in the separate privacy policy.

Agreement to these General Terms and Conditions does not constitute consent to advertising, newsletters, or tracking technologies that require consent.

19. Applicable Law and Jurisdiction

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law does not deprive them of the protection afforded by mandatory provisions of the state or country in which they have their habitual residence. This also applies to customers in the United States.

The statutory provisions on jurisdiction apply to consumers.

If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction shall be the registered office of DEFINED MOTION, provided such an agreement is legally permissible.

20. Changes and Invalid Provisions

The version of these General Terms and Conditions that was effectively incorporated at the time of the conclusion of the contract applies to any order.

Subsequent changes do not automatically apply to contracts already concluded. This applies in particular to claims already acquired from the UNLIMITED complete package.

Should any provision of these General Terms and Conditions be wholly or partially invalid, the statutory provisions shall apply in its place. The validity of the remaining provisions shall remain unaffected to the extent legally permissible.

21. Contact

For questions regarding products, orders, or these General Terms and Conditions, DEFINED MOTION can be reached at:

Jannis Kilikowski – DEFINED MOTION
Am Damm 1
24983 Handewitt
Germany

E-Mail: contact.definedmotion@gmail.com
Phone: +49 15679 819303